SHIBA (Statewide Health Insurance Benefits Advisors) Helpline
(425) 290-1276
The Senior Information and Assistance Program is the
Snohomish County sponsor for the Statewide Health Insurance Benefits
Advisors (SHIBA) HelpLine. The SHIBA HelpLine is a free, confidential,
and impartial counseling resource sponsored by the Washington State Office
of the Insurance Commissioner. Volunteer advisors help consumers understand
their rights and options, and offer up-to-date information so that the
consumer could make an informed decision. SHIBA HelpLine volunteers are
highly trained to counsel residents of all ages regarding their choices,
options and problems with private health insurance, affordable prescription
drugs, and many government programs (Medicare, Medicaid, Basic Health,
Children's Health Insurance Program, and the Washington State Health
Insurance Pool).
SHIBA HelpLine volunteers and staff are also trained
to counsel people about Medigap coverage, employment-related health benefits,
managed care, long-term care insurance, medical billings and fraud/abuse,
and more.
SHIBA HelpLine can help you:
• Find affordable health insurance, prescription drugs or health. care
for you and your family.
• Learn about your rights and options.
• Compare insurance plans and prices.
• Understand government health programs.
• Appeal a decision by your health plan.
• Understand a bill from your doctor's office.
SHIBA HelpLine is:
• Completely FREE
• Confidential - your personal information is kept safe and private
• Accessible - some operators and volunteers are bi-lingual
• Impartial/objective/unbiased - we don't sell anything or endorse a
product, plan or company over others
Be a SHIBA Helpline Volunteer
Help your friends, neighbors and family learn more about health insurance and
public programs! Many volunteer opportunities available! SHIBAVolunteers receive
30 hours of basic health insurance training, monthly updates and ongoing supervision
and support by a staff member of the Washington State Office of the Insurance
Commissioner. Please contact James Pham (Volunteer Coordinator) at 425.290.1256
for more information.
Public presentation and seminars are available to your group and or organization.
Please contact us for more details or to schedule an appointment.
Phone: 425.290.1276 or 800.562.6900
Email: shiba@sssc.org
Visit the Washington State SHIBA website
